Last updated: 4 August 2026
This Privacy Policy explains how Tadano handles business contact information submitted through this website when you request load-chart reviews, parts lookups or fleet quotations for mobile cranes and lifting equipment.
We collect details you voluntarily provide in inquiry forms — typically name, business email, phone, company name and project context such as pick weight, working radius or delivery month. Server logs may record IP address, browser type and pages viewed for security and performance.
Inquiry data is used to respond to your request, route it to the appropriate regional parts hub or dealer, improve documentation packages and, where permitted, send relevant product updates about crane classes you asked about. We do not sell personal information.
We may share inquiry details with authorized Tadano dealers, logistics partners or service contractors solely to fulfill your request. We may also disclose information when required by law or to protect the safety of persons and equipment on active jobsites.
Business inquiry records are retained for as long as needed to complete the commercial cycle and meet legal or audit obligations related to CE, EPA and ISO documentation trails, then deleted or anonymized according to internal retention schedules.
We apply administrative and technical safeguards appropriate to B2B inquiry systems. No method of transmission over the internet is completely secure; please avoid sending highly sensitive personal data through public forms.
You may request access, correction or deletion of personal data associated with your inquiry by emailing [email protected]. Marketing preferences can be updated through the same channel.
Because Tadano operates regional hubs in multiple countries, inquiry data may be processed outside your home jurisdiction under contractual protections consistent with applicable privacy laws.
We may update this policy to reflect operational or legal changes. The “Last updated” date at the top of this page will change when revisions take effect.