Map our regional boom and hoist parts hubs, reach 24/7 field service, or send a lift brief with pick weight, working radius and ground-pressure limits. This page is built for project engineers — not a blank form floating alone.
The fastest engineering replies arrive when procurement and lift planning share the same constraints up front. Tell us the pick weight at the intended radius, whether outriggers will sit on asphalt, timber mats or engineered pads, and any freestanding height or wind limits imposed by the engineer of record.
If you need ASME B30 or AS 2550 SWL re-certification support, note the last inspection date and whether witness sheets must be filed with the EPC. For parts-only requests, list boom pin diameters, wire-rope lengths and hoist drum serial ranges so the regional hub can confirm stock before a technician rolls.
Business-hours inquiries land with the engineering desk for class recommendation and documentation. After-hours emergencies go to the field-service hotline for contracted fleets — mean-time-to-repair targets under eighteen hours apply when a service rider is already in place.
Authorized dealers may follow up for site walks, cab demos or operator training seats. You will not receive a binding quotation until commercial terms and delivery windows are confirmed offline.
Use the two-column brief for company, site country, crane class and message. Include pick weight, boom length and preferred delivery month so engineering can respond with a scoped next step. This form block sits below the map and contact cards — it is not a floating modal clone.